How-To's
Find easy, step-by-step instructions to help you use the GotPhoto system like a pro!
Planning Phase
- Planning Phase Checklist
- Create a Photo Job
- Choose Your Access Type and Tagging Method
- Set Up Customer Registration
- Set Up Pre Registration for Picture Day
- Upload a Nameslist into Your Photo Job
- Enable Favorite Photo Selection
- Create a Job Coupon
- Set Up Batch Shipping
- Choose Your Shipping Method
- Set an Archiving Date
- Add a Price Profile to a Photo Job
- Customize Your Prepay Settings
- Add a Communication Profile to a Photo Job
- Editing Your QR Card Layout
- Generate QR Cards
- Generate a Barcode List
- Collect Subject Data from Your Organization
- Create and Add an Organization to a Photo Job
- Upload Names List via School Portal (US, CA)
- Upload Names List via School Portal (UK)
- Set Up Global or Photo Access
- Set Up a Prepay Photo Job
- Set Up a Prepay+ Photo Job
- Class or Team Photo Only Jobs (with a Names List)
- Workflow Options for Costume Changes (Dance Photography)
- Set Up and Collect Session Fees
- Add Custom Text to a Customer Notification or Newsletter
- Prepay vs. Prepay+: Which is right for me?
Picture Day Phase
Review Phase
- GotPhoto's Editing Services
- Review Phase Checklist
- Personalize Your Watermark
- Create Albums and Edit Their Settings
- Upload Your Photos
- Upload Photos via EasyUpload
- Upload Photos via Lightroom Plugin
- Upload Photos via FTP
- Activate Access Codes (QR Cards Only)
- Manually Tag Your Photos
- Upload Metadata
- Assign a New Index Photo or Album Thumbnail
- Fulfill Your Prepay Orders
- Run a Student Data Export (PSPA)
- Run a Student Data Export (SIMS)
- Send a Newsletter (SMS)
- Make-Up / Retake Day Workflow
- Working with Composite (Collage) Photos
- Create an Album Visible to All Access Codes
- Add Subject and Buyer Data to Images with Blank QR Cards
- Offer Memory Mates to Your Customers
- Test Out Your Job
Sales Phase
- Sales Phase Checklist
- Manage Your Orders
- Use the Manual Revision Feature
- Release Batch Shipping Orders
- Generate Contact Sheets
- Send a Newsletter (Email)
- Cancel or Change a Customer's Order
- Input Orders Manually via Order Entry
- Use a Barcode Scanner for Order Entry
- Dynamic Sales Tax: Order Entry Updates (US Customers)
Supplemental Software
Running Your Business
- Export Customer Invoices
- Your GotPhoto Fees (US Customers)
- Your GotPhoto Fees (UK Customers)
- Managing Customer Complaints (Requests)
- Handling Customer Disputes in Stripe Express
- Stripe Express Reports
- Export Your Business Data
- Stripe Express
- API Access
- Downgrade or Close Your Account
- Delete an Album or Job
- Analyze Your Job Statistics
- Add Your Own Favicon to Your Online Shop
- Delete a Customer's Data
- Refer a Friend
- Add Additional Media to Your Shop or Emails
- Grant Account Access to GotPhoto
- Request a Payout from Your GotPhoto Balance
- Receive Your Form 1099
- Your GotPhoto Fees (Canadian Customers)