Create a Product Package (Prepay)

⚠ Please note: Prepay is currently only available to North American customers.
Prepay is not enabled as a default setting. If you would like to add Prepay sales to your account, please reach out to our Customer Care team at [email protected].

Overview

Product packages can include a variety of print, gift, and even digital products all bundled together, which are then offered at a lower price than when offering the items individually. This gives the best value to your customers and helps you achieve higher average order rates. It also simplifies product selection for customers, as several products can be ordered with just a few clicks. In this article, we will review how to create a product package for Prepay jobs.

If you are looking to create a product package for a Proofing job, check out the following article: Create a Product Package (Proofing)

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Setting Up a Product Package

The prepay workflow works best with 2 photos (or less) per subject: 

• An individual pose
• A group pose (optional)

GotPhoto will automatically use the first individual image (after the QR card) and the first group image from the subject's gallery and match them with the items ordered.

To get this photo/order matching process right, it's important to set up your prepay packages the right way!

1. On the Product Packages page (Quick Link: North American Customers / UK Customers), click the blue "+ Create product package" button. 
   
   
2. Name your package and click Next.
    
   
3. Click Settings to expand your settings options.
    
   
4. Complete your settings (optional):
   
   
   
   
   a. Brief description: give your package a brief description that will be displayed under the package name in your shop. 
   
   b. Limit to one access: skip this for Prepay jobs.
   
   c. Product image: You can upload your own package graphics to be used in the shop. For proofing shop, we recommend 6:4 aspect ratio. 450x300px. For Prepay, we recommend 16:9 aspect ratio. 450x254px 
   
   d. Description: Here you can put a longer description of the package, which will appear in the package details in your shop. 
   
   
   
5. Click Save changes to save your Package Settings.
    
   
6. Now click on + Add Products to view the lab's product catalog. 
   
   
7. To select a product, click the Add button on the right end of its row.
    
   
8. Once you've added all your products, click on < Back to product packages. 
   
   
9. Update the Quantity column to adjust the number of product units you want to include in the package.
   
   
10. Update the Available for column with either:
    • Only individual photos
    • Only group photos
      
      

      Important

      This is a required step for the Prepay workflow. In order for GotPhoto to know whether to match the product to the subject's individual image or the group image, the product has to be assigned as either "individual" or "group" within the package.
      
      

11. All changes will be saved automatically.

You can now add the package to a price profile to set the price, and then link the price profile to your prepay job!

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The Takeaway

Product Packages are a great way to incentivize your customers to purchase multiple products. By setting up a price package, you can boost your average order rates, make things more convenient for your customers, and have a setup ready to go for all future jobs. For Prepay packages, all products must be assigned as available to either "individual" or "group" only.