⚠ Please note: Prepay is currently only available to North American customers.
Prepay is not enabled as a default setting. If you would like to add Prepay sales to your account, please reach out to our Customer Care team at [email protected].
Overview
When setting up a Prepay job, there are a few extra settings to be adjusted on the Job Settings page, such as the ordering deadline, the price profile you’d like to use, and the information you want to collect during the ordering process. In this article, we'll review these settings.
Prepay Settings
You will find the Prepay Settings on your Job Settings page under Step 3 - Important Events.
First, tick the Prepay box in order for the settings to appear:
The following settings can be adjusted:
- Deadline: Your customers will be able to place orders until 11:59pm of the day you set here.
- Access Code: This only needs to be filled in if you've checked the Protected Access box in the General Prepay Settings of your account . Access codes can be comprised of letters and numbers only, and they are not case-sensitive.
- Price Profile: This is the price profile that will be applied in the Prepay shop, please be aware of these settings:
- No upselling options (Additional poses, downloads or prints) will be shown in the Prepay shop, even if you're using an existing proofing price profile.
- The Download All package is not supported in the Prepay Shop, you can offer an Individual Download instead.
- In the price profile settings, you also have the option to set the purchase of a package as mandatory or to set a minimum order value.
- In the Prepay price profile, you have the Green Screen option to add the download package Individual Download with all backgrounds. This package allows your customer to easily add all available backgrounds with a single pose to the basket – for a fixed price.
This is how it will be displayed in the shop: 
- Finally, make sure that you've added at least one package, otherwise no products will be visible in your Prepay shop. If you'd like to offer just individual products, as a workaround, you can create packages where you include those products.
- Custom fields: The fields for the students'/individual's legal first and last name are mandatory, but you can add one, two or three extra fields to the Prepay shop. The data you collect here will go in the respective columns of the names list. The fields are customizable, so instead of teacher you can ask for the coach, instead for group you can ask for the grade, etc.
The Takeaway
Prepay settings include configuring the ordering deadline, price profiles, and data collection options for a job. These settings allow you to control when orders can be placed, how pricing is structured, and what information is collected during the ordering process.