Table of contents
Overview
When selling products in an online shop, you are legally obliged to provide certain information. The easiest way to meet this requirement is through correctly using Terms and Conditions (T&Cs). In this article, we’ll review how to update your Terms and Conditions.
Adding terms and conditions
⚠ Important: Having clear Terms and Conditions provides you with evidence to submit to Stripe in cases of payment disputes submitted by your customers. Make sure you take the time to define your Terms and Conditions to maximize the potential of a favorable outcome.
- To add your Terms and Conditions, go to the Online Shop page and click on Terms under Legal & Company Information.
[ Classic Interface: Go to Settings > Pages & Menu > Terms. ]
- Add your Terms and Conditions to the open text box. You can use the formatting toolbar as needed.
- Click Save. Your changes will immediately go live in your online shop.
Once saved, customers will be prompted to confirm and agree to your Terms and Conditions during the order process. A receipt including your T&Cs will also be sent after a successful purchase.
The takeaway
Protect your business by clearly defining your Terms and Conditions. They help ensure transparency and serve as proof in the event of disputes. Customers must agree to them during checkout and receive them on their order receipt.