Overview
GotPhoto provides several options for uploading your photos. This guide explains upload requirements and outlines your available methods so you can choose the best fit for your workflow.
Requirements for photo uploads
Before uploading, make sure your files meet these requirements:
- Must be in JPG or PNG format. [Note] PNGs require background settings in your price profile.
- Color space: sRGB
- Max image size: 7,500 px (long edge), 60 million pixels
- Recommended max DPI: 300 (240 DPI for posters)
- Keep file sizes under 8MB for best performance
Files that don’t meet these specs may fail to upload.
Recommended prep before uploading
- Display calibration: Calibrate your monitor to avoid print mismatches.
- Photo size & quality: Use ~3500 px (long edge) and JPEG quality 80% (Lightroom) or level 9 (Photoshop).
- Aspect ratio: Use consistent ratios (3:2 or 4:3) for minimal cropping.
Choosing an upload method
⚠ Important: To use the Lightroom plugin or FTP, set your job to "Planning" status. This does not apply to Easy Upload.
Choose an upload method based on your tools and job size:
- Easy Upload: GotPhoto’s drag-and-drop tool for Mac/Windows. It builds albums and sorts images automatically.
- Lightroom Plugin: Upload directly from Lightroom via sFTP. Great for those using Lightroom workflows.
- FTP Upload: Use your preferred FTP client to upload to GotPhoto.
- You can also use your web browser to upload smaller batches or add to existing albums. For large jobs, prefer the options above to avoid slow upload times.
FAQs
- Can I upload TIFF or RAW files?
- No. Only JPG and PNG formats are supported for uploads.
- What happens if I upload PNGs without setting backgrounds in my price profile?
- Orders may fail to process. Make sure your price profiles include background options.
- Why is my photo upload slow?
- Uploading large batches via web browser is slower than using Easy Upload or FTP. Use those tools for faster performance.
- Can I change upload methods after starting?
- Yes, you can use multiple upload methods for the same job if needed.
The takeaway
Select your upload method based on the size and complexity of your job. For high-volume work, use Easy Upload, Lightroom, or FTP for the best experience. Always follow file and format requirements to ensure successful uploads.