This article is relevant to United States customers only. If you are not a US customer, see Canadian fees or view UK fees.
Table of contents
Overview
This article explains how GotPhoto calculates and bills your fees. Note that GotPhoto uses different rounding rules for order fees versus amounts deducted when a customer places an order.
Fee overview
There are three main types of fees GotPhoto may charge:
1. Standard fees
- Monthly subscription: Applies unless you're on an Enterprise plan. Switch to annual here.
- Service fee: Applied per order on gross revenue.
- Payment fees:
- $0.30 per order
- 2.9% transaction fee per order
- Editing fees: If applicable
2. Sales tax
GotPhoto acts as a Marketplace Facilitator, collecting sales tax from customer payments. These are displayed on the order page as part of the Photographer Fee Payment. Even in the case of disputed or blocked payments, the sales tax line may still appear unless canceled.
3. [Optional] Other charges, if applicable to your workflow
- Fees for basic editing or background removal
- Manual order entry incurs service fees based on your plan
- Entagged subscription
Rounding rules
GotPhoto calculates service and payment fees using four decimal places for accuracy, but rounds visible charges to two decimal places. This may result in a negative or positive account balance.
Example:
- Service fee: 7% of $45.24 → $3.1668 → charged as $3.17
- Payment fee: 2.9% + $0.30 → $1.268 + $0.30 = $1.568 → charged as $1.57
These rounding practices also apply to manual Order Entry orders. Monthly invoice differences are normal and reconciled in your balance.
Prepay note: If you request a payout before sales tax is billed, your balance may go negative in the next cycle.
Sample invoice
The sample GotPhoto invoice below highlights billed services, taxes, and any outstanding balances. Additional pages provide full transaction and fee breakdowns.
The takeaway
GotPhoto uses precise rounding and accounting rules to ensure fairness, especially for high-volume photographers. Small discrepancies between billed, and actual fees are normal and automatically adjusted in your monthly balance.