Understand your UK invoice and fee structure

This article is relevant to UK customers only. For North American customers, click here.

Table of contents

• Overview
• Fee overview
• Rounding example
• Balance notes
• The takeaway

Overview

This article explains how your fees are calculated and billed on your GotPhoto invoice. GotPhoto applies different rounding rules for order fees and the amounts charged when an order is placed.

Fee overview

Fees you may be charged by GotPhoto:

• Monthly subscription: Typically not charged to VAT-registered users. You can switch to annual here.
• Service fee: Per order based on gross revenue.
• Production and shipping: If you use a third-party public lab.
• Payment processing (Stripe Express):
  • £0.20 per order
  • 1.5% of transaction total
• [Optional] Other charges, if applicable:
  • Fees for basic editing
  • Manual or batch order entry fees based on your plan
  • Entagged subscription 

Rounding example

GotPhoto calculates fees using four decimal places, then rounds to two for billing. This may cause a balance discrepancy.

• Service fee: 7% of £29.29 = £2.0503 → billed as £2.05
• Payment fee: 1.5% of £29.29 = £0.4393 + £0.20 = £0.6393 → billed as £0.64

Balance notes

• You may see a negative balance due to rounding or timing of orders.
• End-of-month positive balances may appear, especially during peak season, due to pre-collected batch production fees.
• If no orders occur for 60 days, GotPhoto may invoice to settle outstanding balances.
• Production fees may be held to match batch order invoicing. Contact support if you'd like this option enabled.

The takeaway

GotPhoto uses high-precision accounting with four-decimal accuracy to ensure fairness, especially for high-volume photographers. Balance discrepancies are normal and reconciled automatically in your monthly invoice.