There are several factors that can prevent successful image activation, such as unrecognized QR cards and interrupted uploads. Here are two methods for handling stuck images.
Method 1:
- Create a new album inside of the job
- Move or reupload the images to the new album and sort by filename (ascending).
- Ensure QR card recognition, and then activate the access codes.
- Galleries can then be moved individually or in bulk to their corresponding album using the Move action on the right-hand side image preview menu.
- Optional: Re-sort photos based on the names list, prompted when Activate Access Codes is clicked.
Method 2:
If you have used Entagged or Metadata Upload for this Photo Job, do not use this method. Deactivating access codes will remove the metadata from your photos, which will ruin your tagging.
- Navigate to Manage Individuals → Revert access code activation. This will deactivate your access codes and place them in their unsorted phase.
- Navigate to Manage Individuals → Sort Photos → Filename (Ascending).
- Ensure QR card recognition if applicable, then activate the access codes.
- Optional: Resort Photos based on names list, prompted when Activate Access Codes is clicked.