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Make-Up / Retake Day Workflow

Overview

Life happens! Sometimes you will need to hold a make-up day for some of your subjects. In this article, we will tackle the Retake workflow for Proofing jobs. For Prepay jobs, please check out this section of the Prepay Workflow Article.


Make-Up / Retake Workflows

There are two ways to handle retakes/makeup days, and each option has its benefits.

Click the tabs below to learn about each option.

 Option 1  Option 2 

Create a new Make-Up / Retake album in the original job

  • Use the same QR cards (access codes) that you used for the first shoot. Using a tablet with the QR cards PDF will speed up your workflow on Retake Day. Under the student data export settings of your job, you find the option to download the list of absentees / missing students. You can simply search for the subject within your PDF reader program and take a picture of the QR code. Make sure that there's no shadow or glare on the screen.
  • Upload the photos via your preferred method (You will need to switch the job to "Planning" for the upload):
    GotPhoto-Sell-photos-the-complete-solution__72_.png
  • Activate the access codes as usual
  • The trigger "When a job is switched to selling" has already been used, so you will need to create a manual Newsletter to let your customers know that the images are available. The best way to go would be via the Customers (on the top menu) → Newsletter → Write newsletter.


    Newsletters-GotPhoto-Sell-photos-the-complete-solution.png

  • Under recipients, click Add/edit and filter for customers of the Retake album only.
  • Edit-newsletter-GotPhoto-Sell-photos-the-complete-solution.pngAddress-book-GotPhoto-Sell-photos-the-complete-solution.png
  • Create your email. In order to save time, you can also use or customize the sample template Email 1: "Your Photos are ready". Hit the save & preview button. If everything looks good, send the newsletter.
    Edit-newsletter-GotPhoto-Sell-photos-the-complete-solution__1_.png

With this option, your retake/make-up customers can select their preferred yearbook pose (unless you have unchecked the box for the yearbook selection on the Settings page of the job).


The Takeaway

Navigate retake and makeup days effortlessly with two streamlined options. Whether creating a new Retake album or opting for a new job, you can choose the best approach to make retakes a breeze.

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