The Retouching Feature is currently available for North American customers.Overview
Discover how to offer retouching services seamlessly with GotPhoto's Retouching Feature. This product appears in your customers' carts, allowing easy photo selection for professional touch-ups. In this article, we'll review how to set up retouching, as well as how it looks from your customers' perspective.
Please note: The Retouching Feature makes it easier for your customers to select and purchase retouching, but it does not perform the actual retouching for you. It will be up to you to do the actual retouching after your customers place their orders.
How It Works
The Retouching Feature appears in your customers' shopping carts once they've selected items:
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| Once they've clicked on Add Professional Retouching, your customers will be directed to choose the photos they would like retouched. | Once the selections have been made, they will be added to the cart. After the order is completed, it will be sent to Manual Revision for you to replace the original images with the retouched photos. |
Requirements
To utilize the Retouching Feature, you must be on a paid plan. The Retouching Feature is exclusively available in the New Shop Design.
Setup
The Retouching Feature functions as an add-on to your Price Profile.
On your Price Profile page, add retouching as an option under the new Retouching section.
Once you have added retouching to your Price Profile, you can adjust the price accordingly, as with any item:
Finding Your Retouching Orders
You will find orders with Professional Retouching under the Manual Revision tab. You can easily find them by searching for "Professional Retouching" under the Product's Name dropdown menu:
You can also download all retouching photos by selecting Photos for retouching under the Download Photos dropdown menu:
After performing your retouching, replace the photos via Manual Revision. In Manual revision, you have two ways to replace the photos to thé retouched ones:
- Use Review Photos when no cropping adjustments are needed. This is the most efficient method, allowing you to simultaneously replace photos for multiple products. The images will also replace the original images everywhere in the system.
- Use the Adjust Photo option if additional cropping adjustments are needed for the order. Keep in mind that you will need to replace each product photo where retouching was added to the order. However, there is no need to replace the images separately for the retouching product itself.
The Takeaway
The Retouching Feature simplifies customer orders by letting them select and add retouching directly in their carts. While it streamlines selection and checkout, note that the actual retouching process is still manual.